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Answers to Frequently Asked Questions
 What are the system requirements for 1 Click Encrypt?
Intel Pentium or compatible processor
- Microsoft Windows 98/ME/NT/2000/XP
- Microsoft Internet Explorer 5.0 or higher Netscape 4.71 or higher
- Pentium 100MHz, 32MB RAM, 5.33 MB HDD space
- Minimum: 486, 16mb Ram, Windows 95 and an Internet Browser (IE4 or later).
We strongly advise that you always install the latest updates for Internet Explorer and Windows from Microsoft web site.
What Operating System is 1 Click Encrypt compatible with?
Windows 98, Windows 2000, Windows NT, Windows ME, Windows XP.
Where can I download 1 Click Encrypt?
You can simply click 'HERE' and 1 Click Encrypt will download.
How can I get more downloads?
You can simply click 'HERE' and you will be taken to After Purchase Services you must email and request for further downloads please make sure to provide your order number which starts with a ST. You can also email you request for more downloads simply click 'HERE'
How do I download 1 Click Encrypt?
You can download by either clicking 'HERE'or by doing a download by right clicking on the 'begin HTTP download' button and choosing 'Save Target As' in IE or 'Save Link As' in Netscape.
Where do I download the file?
- You can download the file anywhere you like on your PC, just make sure that you remember the location where you saved it, and the name of the file. If you choose Desktop, this will be easier for you to install the product once you have completed the download.
What will happen when I download?
- Once the download starts, you will see a box pop up with a status bar, and a percentage that will climb to 100%.
What happens after I download?
- After the download has completed, you will need to go to the location that you saved the file at and double click on the new icon to start the installation.
What if the download stops before it is complete?
- This site provides downloads that adheres to the HTTP 1.1 specification that allows for re-start able downloads. Therefore, if your download stops or is interrupted before it is complete, simply press the begin download button again and the download should resume where it left off.
If you need to get to the re-download page click 'HERE'
I have finished downloading where do I find 1 Click Encrypt?
- The best way to know where your download saved is to pay close attention to the "Save As" window at the beginning of the download process. Once you have clicked the download button and selected the option to save the file, you will be given the "Save As" window, which shows you exactly where your download is being saved to on your computer.
- If you know the filename, you can do a search on your computer for it.
How do I install 1 Click Encrypt?
- Once downloading is complete, you may see a "Download successful" dialog box. If you see this dialog box, click Install .C:\My Download Files/1ClickEncrypt.exe.
Skip this step if installation has already started. Open the folder the new software was downloaded into, and double-click the file you downloaded. For instance, 1 Click Encrypt, double-click the file named 1clickencrypt.exe.
- When 1 Click Encrypt Setup screen appears, read the information and click Next. Read the instructions on each screen. But in general you are asked to do some or all of the following: Read and agree to a license agreement. If you decline, installation will terminate.
- Choose a destination directory folder. This is the location where the new software will be installed, normally C:\Program Files/1ClickEncrypt.exe or click the browse button and choose your folder for installation. When you see the prompt telling you that installation is complete, click Restart.
How do I uninstall 1 Click Encrypt?
- Go to start > control panel > Add/Remove Programs > remove program and click on 1 Click Encrypt. and uninstall will begin. or Click Start >Programs>Secure PC Solutions> 1 Click Encrypt> Uninstall 1 Click Encrypt.
Why do I need 1 Click Encrypt?
- 1 Click Encrypt uses key files. Random keys are much harder to break than user passwords. That is why 1 Click Encrypt provides very strong data protection. Key files can be saved to secure location and transfered to other users or computers.
What does 1 Click Encrypt do?
-1 Click Encrypt is a software for file encryption and decryption. It allows you to easily protect your data.
1 Click Encrypt uses most powerful cryptographic algorithms such as AES, Blowfish and GHOST 28147-89. Data in encrypted files becomes unrecognizable to any program or person until it is decrypted. Encrypted files can be easily transfered over network without any risk of unauthorized access.
How can I generate a key and Use it?
- You can generate a new key by clicking the "Generate New Key" button. Generate New Cipher Screen dialog box appears You can choose an existing key by clicking the "Choose Key" button. "Open" Dialog appears from which you can select the appropriate cipher key files(*.K1C). After the key is selected all encryption or decryption operations will be performed using this key.
I want to configure my encryption settting. How can I do it?
- When you click the "Settings" button, a settings window appears. From settings window, you may choose encryption method and options to automatically delete or keep original files after encryption and decryption.This will enable you to appropriately delete or keep original files.
How can I encrypt Files With 1 Click Encrypt?
-Choose a key and click on the "Encrypt" button or the "File" Button. Encrypt File or Folder dialog appears. Enter the full path of the folder or the file and Click "Ok" button. You can also drag and drop the file or folder to be encrypted or decrypted into the main screen. The appropriate action will be done for you.
Is it possible to Decrypt Files With 1 Click Encrypt?
-Yes.Choose a key. A list of Files or Folders which were encrypted earlier using the specified key will be displayed on the upper grid. You can select a file of folder and Click "Decrypt" button. This file or folder will be decrypted. Enter the full path of the folder or the file and Click "Ok" button. The status of decrypting is displayed in the lower grid. You can also drag and drop the file or folder to be encrypted or decrypted into the main screen. The appropriate action will be done for you.
Is there any simple way to encrypt and decrypt files and folders?
-Yes. You can drag a file or a folder from Windows Explorer and drop it onto 1 Click Encrypt window to encrypt it. You can also drag an encrypted file or folder from Windows Explorer and drop it onto 1 Click Encrypt window to decrypt it.
I have never purchased over the internet, Is it safe?
-Yes. It is perfectly safe and secure to purchase 1 Click Encrypt Online with our Secure-On-line-Order-Process you can simply safely and securly make your Secure-On-line-Order 'HERE' .
What payment methods do you accept?
- We accept Visa, Master Card, Discover and Amex, American Express, and much more. You can safely enter your entire credit card number via our secure-on-line-order process, which encrypts all submitted information.
When will my credit card be charged?
-Your credit card will be charged as soon as you place the order.
How will the charge show up on my credit card?
- The charge will appear on your credit card as: Secure PC Solutions.
What address should I enter in the billing information screen?
- For credit card verification, you must enter the address exactly as it appears on your credit card statement.
Should I put spaces or dashes in the Credit Card number?
- No. Your card number should be entered in as a continuous string of numbers with no spaces.
Why are you not accepting my credit card?
- There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit or a credit card computer, either on our end or your banks end, may have encountered a machine error. If you do have problems, you just click 'HERE' to email support 24 hours a day, 7 days a week. Please provide any error message numbers you may have received, as well as the order number from the shopping cart.
How can I order 1 Click Encrypt?
- You can order simply by clicking 'HERE'
Why do I need to accept cookies?
- Cookies are placed on your browser for your convenience, and the Commerce System used is cookie dependent. When you place an order, information is written onto your hard drive. The next time you place an order; the system recognizes who you are and automatically enters your information into the form.
- Because cookies read information on your hard drive, some think this means they give access to all the information on your computer. Our commerce system encrypts all cookies and they cannot be read by any other web page. The cookie actually contains no personal information, just a unique identifier for our system to recognize this browser.
Are these cookies a security risk?
- No. Because cookies read information on your hard drive, some think this means they give access to all the information on your computer. Our commerce system encrypts all cookies and they cannot be read by any other web page. The cookie actually contains no personal information, just a unique identifier for our system to recognize this browser.
How do I set up my browser to accept cookies?
- If you're using Internet Explorer, go to the View menu and select Internet Options. Within the Internet Options window, select the advanced tab at the top right, scroll down until you see a selection titled "Cookies" and make sure the "Always accept cookies" box is checked.
- If you're using Netscape Navigator, go to the Options menu and select Network Preferences. Within the Network Preferences window, select the Protocols tab. There is a heading titled "Show an Alert Before" and a check box next to a selection titled "Accepting a Cookie". If this is not checked, you will automatically accept cookies without being warned by your browser.
I have purchased 1 Click Encrypt and I would like to redownload.
- To re-download software you have already purchased, you will need click ''HERE' or go to the website 'HERE' and download the 15 days trial version which will automatically register 1 Click Encrypt after installation providing you have not reinstalled windows.
Do you provide discount on bulk order for Business or Government dept's?
- Yes we do please contact admin@securepcsolutions.com for volume orders.
When will I receive my activation code I have just ordered 1 Click Encrypt?
- As soon as you place your order you will automatically receive an email with your order confirmation and your activation details, so please make sure you have provided us with the correct Email address if you dont click 'HERE' and enter you email address to retrieve you order history which will have your activation code on it.
How long will it take to get my activation code once I have completed the secure-on-line order process?
- As soon as you place the secure-on-line order, you will be emailed at the email address you have provided when you placed the order with the order confirmation also activation code.
I have placed an order and I have not received my activation code?
- Please click 'HERE' for after purchase services and enter your email address and retrieve your order history or there may well be errors in your order form for example wrong email address, name, and address. Please check and make sure that you have provided us with the correct information.
I have purchased 1 Click Encrypt how ever the activation code is wrong?
- Please make sure that you have typed in the correct activation code. There is no reason why the activation code would be wrong. If you have miss placed or lost the activation code then we will be happy to re-issue your activation code just click 'HERE' for after purchase services. If this does not help then please download 1 Click Encrypt from 'HERE' or download from the 1 Click Encrypts main website 'HERE' and install 1 Click Encrypt . Now that you have downloaded and installed the software, please double-click on the 1 Click Encrypt It shortcut icon which is on your desktop. (If you cannot see the icon on your desktop, then go to START and look in PROGRAM FILES for a folder called Secure PC Solutions - 1 Click Encrypt. Open that folder and you'll see the "1 Click Encrypt" icon) please click it.
1 Click Encrypt It will load and display (enter key) or (buy now) or (try it), press (enter key) and a small box will appear asking for Serial name and Serial code. This is where you have to input the serial number name (the name you gave when placing the order) and serial number (a series of letters and numbers).
Please carefully type or copy & paste the User name & Serial Number EXACTLY as shown in the email you have received when your are placed the order. This will unlock the software and it is ready to use.
I have a computer and also a laptop, will I have to pay for another activation code?
- A single user activation code does cover you for more then one installation. How ever you can only use one computer at a time with 1 Click Encrypt and no more then one at any one time.
I have just changed/ formatted/ replaced my hard drive. Will I have to repurchase the activation code?
- No. If you have changed/ formatted/ replaced your hard drive or even bought a new computer you will not have to purchase another license for 1 Click Encrypt unless your License has expired beyond the 365days of usage.
I have lost the activation code?
- Please contact after purchase services 'HERE' and we will be happy to help.
Do you provide free technical support for 1 Click Encrypt?
- We provide free technical support to all our customers and we will respond all technical support e-mails within 24 hours. Please note registered customers will always get priority. You can simply contact support 'HERE' we will be more than happy to assist you.
I usually buy software that is provided in a CDROM. Do you provide a hard copy of 1 Click Encrypt?
- Yes. Click 'HERE' to know more about it.
I have forgot to use the Coupon can I use it now?
- Once you have purchased 1 Click Encrypt without the coupon we can not take a coupon after a purchase has been made.
Do you provide support on phone?
- No. As of now we do not provide support on phone.
Where can I find the License Agreement for 1 Click Encrypt?
- Please click 'HERE' to view the license agreement
What is the return Policy for 1 Click Encrypt?
- You can view the return policy 'HERE' . We offer a try before you buy experience so you can make an informed decision.
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